What types of furniture do you sell?
We specialize in a variety of furniture pieces including Corner Sofas, Coffee Tables, Dining Tables, and Dressing Tables. Each category offers a range of styles and materials to suit your home décor needs.
How can I place an order?
You can place an order directly on our website, herthashimmerllc.com. Browse our product selection, choose the items you like, and follow the checkout process to complete your purchase. If you need assistance, please contact us at +1 5855154882 or shaylynmurphy@herthashimmerllc.com.
Do you offer customization for furniture?
Yes, we offer customization options for most of our furniture pieces. You can customize certain aspects such as color, material, and size based on the specific product. For more details, please contact our support team.
What is your return policy?
We accept returns within 30 days of delivery. The item must be in its original condition and packaging to qualify for a return. Please note that custom-made items may have different return policies. Contact our customer service for more information.
How long will delivery take?
Delivery times vary based on the product and your location. Typically, it takes 3-5 business days for in-stock items. For custom orders, please allow additional time for production and shipping. Exact details will be provided during the ordering process.
Do you provide assembly services?
Yes, we offer assembly services for certain types of furniture at an additional cost. You can request these services at the time of purchase. For more information, please call our customer support.
How do I care for my furniture to ensure it lasts?
Each type of furniture requires different care techniques. General tips include using coasters on coffee and dining tables to prevent stains, avoiding direct sunlight on sofas to prevent fading, and wiping down surfaces with a clean, damp cloth. Specific care instructions are provided with each item.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number on our website to check the status of your delivery.
Do you ship internationally?
Currently, we ship primarily within the United States. However, for some specific products and under certain conditions, we might be able to arrange international shipping. Please contact us directly for more details.
How can I get in touch with customer service?
You can reach our customer service team by phone at +1 5855154882 or via email at shaylynmurphy@herthashimmerllc.com. We are available from 9 AM to 5 PM EST, Monday through Friday.